Where is my order?

Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

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CHECK-IN RULES

1.Earn points each day you check-in. Get 5 points on the first day and get more points with each consecutive check-in.

2.Check-in for 7 consecutive days to get a surprise gift.

3.If you break a check-in chain, the chain will reset to the first day.

4.Your account can only check-in and claim the points once per day.

5.Gift will be shipped out after order confirmation

NOTE:

Any accounts created from the same IP address, or any link that connects the two accounts together will be regarded as the same account

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