Where is my order?

Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

Other Questions?

Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.


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1.Earn points each day you check-in. Get 5 points on the first day and get more points with each consecutive check-in.

2.Check-in for 7 consecutive days to get a surprise gift.

3.If you break a check-in chain, the chain will reset to the first day.

4.Your account can only check-in and claim the points once per day.

5.Gift will be shipped out after order confirmation


Any accounts created from the same IP address, or any link that connects the two accounts together will be regarded as the same account

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