Return/Exchange Policy

Below are the detailed instructions on how to process a return or exchange. The policy begins from the date of purchase. Please see whether either of these pertain to you

The following reasons are covered by our FULL COVERAGE Return/Exchange Policy.

We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.

The following reasons are NOT covered by our return policy, and we are not liable for these issues.

Products are damaged by misuse, mishandling, or poor maintenance.

Return Service Procedure:Please submit a support ticket, and attach clear photos of the items that represent a quality issue.

Please follow the instructions that are provided by our customer service team.

Returns will be processed within 3 business days of receipt of your merchandise.After handling the return, you will receive an email notification

Please follow the instructions below.

Items that are being returned should be new, and unworn. They should be kept in its original condition in which you received them in.

Please contact us by email and we will arrange a customer service representative, and the return instructions.

SkyFish.com reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page. If you have any inquiries regarding cancellations or any of our other policies please Contact our Customer Service Representatives.

How can I get more SkyFish points?

You can earn SkyFish points by following these methods and then exchange them for coupons:

Distributed and promoted our products and links, and successfully registered SkyFish to obtain points

Daily share：2 points (You can only do it once a day)

Everyone registered successfully: 5 points

particulars:personal information →distribution

　　When confirming your e-mail address: 50 points

　　You will receive 50 points only after verifying your e-mail address. You will not be awarded SkyFish points for each time in which you modify your e-mail address.

　　When posting reviews, videos or pictures on a product page: 10 - 40 points per review

　　Product review: 10 points

　　Picture of a product: 10 points

　　Video of a product: 40 points

　　When placing an order, except for shipping fees:

　　Every dollar you spend on purchasing our products will result in 1 SkyFish point (1USD = 1 SkyFish point), with the exclusion of shipping fees.

　　Credits will be added to your account balance after confirmation of receipt